Innovación tecnológica: factor clave para el éxito empresarial
DOI:
https://doi.org/10.17268/sciendo.2024.062Palabras clave:
Innovación tecnológica, Éxito empresarial, Eficiencia, Organización, CompetitividadResumen
En la actualidad las organizaciones se enfrentan al desafío de mantenerse relevantes y competitivas, es aquí donde la innovación tecnológica juega un papel de suma importancia que permitirá a las empresas alcanzar el éxito en un mercado globalizado y cambiante. El objetivo de esta investigación fue examinar y sintetizar la evidencia existente sobre la innovación tecnológica y su influencia directa en el éxito de las organizaciones. Se llevó a cabo una revisión sistemática con enfoque cualitativo tipo descriptivo para lo cual se aplicó la metodología PRISMA. Se consideraron bases de datos como: Scopus, Mendeley y Google Scholar. Los hallazgos demuestran que la innovación tecnológica es un tema novedoso dentro del mundo empresarial, sin embargo, es innegable que su implementación contribuye beneficiosamente al éxito de las empresas, lo cual ha impulsado su creciente adopción por parte de diversas organizaciones. La investigación concluye que la innovación tecnológica es un factor clave para generar valor e impulsar a las empresas hacia el éxito, ya que impulsa la competitividad, la adaptabilidad organizacional, la eficiencia, la toma de decisiones efectivas, la reducción de riesgos y el crecimiento económico.
Citas
Bayona-Oré, S., y Estrada, R. (2021). Critical Success Factors Associated to Tourism e-Commerce: Study of Peruvian Tourism Operators. International Journal of Advanced Computer Science and Applications, 12(10), 95-104. https://doi.org/10.14569/IJACSA.2021.0121012
Beilin, I. L., Khomenko, V. V., Kadochnikova, E. I., y Yakupova, N. M. (2019). Modelar el proceso de inversión de portafolio de proyectos innovadores de productos de alta tecnología. Revista de Técnicas de Tratamiento Ambiental, 7 (Número Especial), 960-965. https://acortar.link/wfizjk
Bentivoglio, D., Bucci, G., Belletti, M., y Finco, A. (2022). A theoretical framework on network’s dynamics for precision agriculture Technologies adoption. Revista De Economia E Sociologia Rural, 60(4). https://doi.org/10.1590/1806-9479.2021.245721
Bianchi, C., Mingo, S., y Fernandez, V. (2019). Strategic management in Latin America: Challenges in a changing world. Journal of Business Research, 105, 306-309. https://doi.org/10.1016/j.jbusres.2018.10.022
Castillo, J. A. P., Martínez, M. V., y Villaverde, D. B. (2023). El ser humano y la innovación tecnológica. Propulsores del conocimiento innovador en Latinoamérica. Ciencia Nicolaita, (88). https://doi.org/10.35830/cn.vi88.638
Chang, J., Li, B., Chen, B., Shen, Y., Lv, X., y Liu, J. (2023). Does higher education promote sustainable development? Role of green technology and financial performance. Environmental Science and Pollution Research, 30(41), 94890-94903. https://doi.org/10.1007/s11356-023-28927-6
Chatti, H., Asfoura, E., y Kassem, G. (2020). An Assessment of Organizational Capabilities for ERP Implementation in SMEs: A Governance Model for IT Success using a Resource-based Approach. International Journal of Advanced Computer Science and Applications, 11(12), 309-319. https://doi.org/10.14569/IJACSA.2020.0111239
Chung, E. (2023). Domain Knowledge-Based Human Capital Strategy in Manufacturing AI. IEEE Engineering Management Review, 51(1), 108-122. https://doi.org/10.1109/emr.2022.3215074
Depieri, H. A., y Batalha, M. O. (2020). Gestión de la innovación tecnológica: Estudio de caso con empresas del sector de la transformación del cacahuete. Agroalimentaria, 26(50), 37-50. https://acortar.link/8q1vSu
Erkmen, T., Günsel, A., y Altindağ, E. (2020). The role of innovative climate in the relationship between sustainable IT capability and firm performance. Sustainability, 12(10), 4058. https://doi.org/10.3390/SU12104058
Fernandes, C., Ferreira, J., Veiga, P. M., Kraus, S., y Dabić, M. (2022). Digital Entrepreneurship Platforms: Mapping the field and looking towards a holistic approach. Technology in Society, 70, 101979. https://doi.org/10.1016/j.techsoc.2022.101979
Galarza, C. J. (2022). Sostenibilidad y éxito empresarial. Cuadernos del Centro de Estudios en Diseño y Comunicación. Ensayos, (106), 16-27. https://dx.doi.org/10.18682/cdc.vi106.4030
Guerola-Navarro, V., Gil-Gomez, H., Oltra-Badenes, R., y Sendra-García, J. (2021). Customer relationship management and its impact on innovation: A literature review. Journal of Business Research, 129, 83-87. https://doi.org/10.1016/j.jbusres.2021.02.050
Hadzhiev, B. I., y Nikolova-Alexieva, V. (2019). Explorar la preparación tecnológica de los empresarios búlgaros para crear una nueva generación de cadenas de valor añadido. Alternativas Económicas, 25(4), 582-595. https://doi.org/10.37075/EA.2019.4.07
Hariastuti, N. L. P., Pratikto, Santoso, P. B., y Tama, I. P. (2022). Identifying Driving Factors of Technological Innovation to Create Sustainable Value in Metal Manufacturing SMEs. Industrial Engineering and Management Systems, 21(1), 43-57. https://doi.org/10.7232/iems.2022.21.1.043
Jahanshahi, A. A., Adiguzel, Z., y Cakir, F. S. (2023). Knowledge Management Strategy as the Key Factor for Turkish Firms’ Innovation in the Digital Era. IEEE Engineering Management Review, 51(2), 166-181. https://doi.org/10.1109/EMR.2023.3265570
Jemala, M. (2021). Long-term research on technology innovation in the form of new technology patents. International Journal of Innovation Studies, 5(4), 148-160. https://doi.org/10.1016/j.ijis.2021.09.002
Jiang, S., Hu, Y., y Wang, Z. (2019). Visión central basada en la empresa sobre el mecanismo de construcción de un ecosistema de innovación empresarial: Un estudio de caso del Grupo Haier. Sustainability, 11(11), 3108. https://doi.org/10.3390/su11113108
Jin, S.H., y Choi, S.O. (2019). The effect of innovation capability on business performance: A focus on it and business service companies. Sustainability, 11(19), Art. 5246. https://doi.org/10.3390/su11195246
Jindal, P. (2019). ¿Están preparados los bancos indios para gestionar en un mundo vuca? Revista Internacional de Ciencia y Tecnología Avanzadas, 28(19), 299-308. https://acortar.link/0StqC8
Kahn, A., Sithole, M., y Buchana, Y. (2022). An analysis of the impact of technological innovation on productivity in South African manufacturing firms using direct measures of innovation. South African Journal of Economics, 90(1), 37-56. https://doi.org/10.1111/saje.12310
Khalique, M., Ramayah, T., y bin Shaari, J. A. N. (2021). El espíritu empresarial intelectual y el éxito futuro de las PYME pakistaníes. Revista Internacional de Negocios y Globalización, 27(4), 524-535.https://doi.org/10.1504/IJBG.2021.113794
Klimanov, D., Tretyak, O., Goren, U., y White, T. (2021). Transformation of value in innovative business models: The case of pharmaceutical market. Foresight and STI Governance, 15(3), 52-65. https://doi.org/10.17323/2500-2597.2021.3.52.65
Lanfranchi, D., y Grassi, L. (2022). Examining insurance companies’ use of technology for innovation. Geneva Papers on Risk and Insurance: Issues and Practice, 47(3), 520-537. https://doi.org/10.1057/s41288-021-00258-y
Laužikas, M., y Miliūtė, A. (2020). Impacts of modern technologies on sustainable communication of civil service organizations. Entrepreneurship and Sustainability Issues, 7(3), 2494-2509. https://doi.org/10.9770/jesi.2020.7.3(69)
Mansoori, K. K. M. A., y Bakri, M. H. (2023). Determinants Of disruptive innovation that influences financial service performance. Global business and finance review, 28(2), 69-92. https://doi.org/10.17549/gbfr.2023.28.2.69
Mao, C. X., y Weathers, J. (2019). Trato a los empleados e innovación de la empresa. Revista de Finanzas y Contabilidad Empresarial, 46(7-8), 977-1002. https://doi.org/10.1111/jbfa.12393
Merritt, K., y Zhao, S. (2022). The Power of Live Stream Commerce: A Case Study of How Live Stream Commerce Can Be Utilised in the Traditional British Retailing Sector. Journal of Open Innovation: Technology, Market, and Complexity, 8(2). https://doi.org/10.3390/joitmc8020071
Min, H. (2022). Smart factory: A game changer or another fad in the era of fourth industrial revolution. International Journal of Technology Management, 89(1-2), 26-45. https://doi.org/10.1504/IJTM.2022.123006
Min, H. (2023). Smart Warehousing as a Wave of the Future. Logistics, 7(2), Art. 30.. https://doi.org/10.3390/logistics7020030
Mondal, S., Singh, S., y Gupta, H. (2023). Assessing enablers of green entrepreneurship in circular economy: An integrated approach. Journal of Cleaner Production, 388. https://doi.org/10.1016/j.jclepro.2023.135999
Montégu, J. P., Pertuze, J. A., y Calvo, C. (2022). The effects of importing activities on technological and non-technological innovation: Evidence from Chilean firms. International Journal of Emerging Markets, 17(7), 1659-1678. https://doi.org/10.1108/IJOEM-05-2020-0534
Neskovic, S., Djelic, A. T., Antonovic, R., Lutovac, M., y Ketin, S. (2020). Incorporación de la información: Las tecnologías de la comunicación en el espionaje económico y ambiental. Boletín Ambiental Fresenius, 29(5), 4062-4075.https://acortar.link/cCyOS4
Nuñez-Lira, L. A., Alfaro Bernedo, J. O., Aguado Lingan, A. M., y González Ponce de León, E. R. (2023). Strategic Decision Making in Business: Innovation and Competitiveness. Revista Venezolana de Gerencia, 28(9), 628-641. https://doi.org/10.52080/rvgluz.28.e9.39
Onwu, E.G., Botha, E. y Ungerer, M. (2023). Drivers of entrepreneurial orientation and innovation capabilities in African young innovative companies. Technology Analysis y Strategic Management, 1-15. https://doi.org/10.1080/09537325.2023.2216314
Pezzuto, I. (2019). Turning globalization 4.0 into a real and sustainable success for all stakeholders. Journal of Governance and Regulation, 8(1), 8-18. https://doi.org/10.22495/jgr_v8_i1_p1
Pimentel, M, Dávila, G, Veliz, J. (2023) Caso La Empresa LEASEIN: el nuevo reto del conocimiento. https://hdl.handle.net/20.500.12724/18532
Pupp, Z. y Filep, B. (2021). The impact of global socio-economic changes on the regional role of universities. Economic Annals-XXI, 190(5-6(2)), 33-47. https://doi.org/10.21003/ea.v190-04
Ramayah, T., Soto-Acosta, P., Kheng, K. K., y Mahmud, I. (2020). Desarrollo de la innovación de procesos y productos a través de fuentes de conocimiento internas y externas en las empresas manufactureras de Malasia: el papel de la capacidad de absorción. Revista de Gestión de Procesos de Negocio, 26(5), 1021-1039. https://doi.org/10.1108/BPMJ-11-2019-0453
Roblek, V., Meško, M., Pušavec, F., y Likar, B. (2021). The role and meaning of the digital transformation as a disruptive innovation on small and medium manufacturing enterprises. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.592528
Rocha, C. F., Quandt, C. O., Deschamps, F., Philbin, S. P., y Cruzara, G. (2023). Collaborations for digital Transformation: case studies of industry 4.0 in Brazil. IEEE Transactions on Engineering Management, 70(7), 2404-2418. https://doi.org/10.1109/tem.2021.3061396
Rosani, I., Gravari-Barbas, M., De Ascaniis, S., y Cantoni, L. (2023). eLearning Courses for Tourism and Heritage during a Pandemic: The Case of «Tourism Management at UNESCO World Heritage Sites (Vol. 3)». Academica Turistica, 16(1), 35-47. https://doi.org/10.26493/2335-4194.16.35-47
Sadeh, A., y Dvir, D.O.V. (2020). The effect of technological risk, market uncertainty and the level of complexity on new technology ventures' success. International Journal of Innovation Management, 24(1), Art. 2050047. https://doi.org/10.1142/S1363919620500474
Samat, M. F., Anual, N., Hussin, S. N. A., y Rahim, H. L. (2023). Factors Influencing Entrepreneurial Propensity Among Urban Poor Family in Malaysia. Review of Integrative Business and Economics Research, 12(1), 230-246.https://acortar.link/uN5Xqb
Sánchez, M.G.-M., y Manzanares, M.J.D. (2019). Knowledge management and business innovation: The case of Parrós group ltd. UCJC Business and Society Review, 16(4), 18-67. https://doi.org/10.3232/UBR.2019.V16.N4.01
Schaffer, N., Hermes, S., Weking, J., Hein, A., y Krcmar, H. (2022). Continuous business model innovation and dynamic capabilities: the case of CEWE. International Journal of Innovation Management, 26(6). https://doi.org/10.1142/S1363919622500384
Seghezzi, A., Mangiaracina, R. (2023). Smart home devices and B2C e-commerce: a way to reduce failed deliveries. Industrial Management and Data Systems ,123(5), 1624-1645. https://doi.org/10.1108/IMDS-10-2022-06
Senthilkumar, Gagan Kumar, B. R., y Lasya, K. R. (2020). Aumento de la inteligencia artificial en la transfusión de sangre, la bioquímica y la hematología de la patología digital: una evaluación comparativa del rendimiento en laboratorios de patología y hospitales corporativos ubicados en Bangalore. Revista Internacional de Tendencias y Tecnología de la Ingeniería, 68(12), 132-139. https://doi.org/10.14445/22315381/IJETT-V68I12P222
Seram, N., Nanayakkara, J., y Lanarolle, G. (2019). Organization’s core competencies and front-end decision-making in the apparel innovation. Research Journal of Textile and Apparel, 23(4), 355-370. https://doi.org/10.1108/RJTA-03-2019-0010
Sharma, V. K., y Kumar, H. (2023). Enablers Driving Success of Artificial Intelligence in Business Performance: A TISM-MICMAC Approach. IEEE Transactions on Engineering Management, 71, 1-11. http://dx.doi.org/10.1109/TEM.2023.3236768
Silva, J. R. B., Ferreira, F. A. F., Govindan, K., Ferreira, N. C. M. Q. F., y Correia, R. J. C. (2022). A CM-BWM Approach to Determinants of Open Innovation in Small and Medium-Sized Enterprises. IEEE Transactions on Engineering Management, 71, 1-18. https://doi.org/10.1109/TEM.2022.3171591
Srisathan, W. A., Ketkaew, C., y Naruetharadhol, P. (2023). Assessing the effectiveness of open Innovation implementation strategies in the promotion of ambidextrous innovation in Thai small and medium-sized enterprises. Journal of Innovation y Knowledge, 8(4), 100418. https://doi.org/10.1016/j.jik.2023.10041
Stjepić, A.-M., Pejić Bach, M., y Bosilj Vukšić, V. (2021). Exploring Risks in the Adoption of Business Intelligence in SMEs Using the TOE Framework. Journal of Risk and Financial Management, 14(2), 58. https://doi.org/10.3390/jrfm14020058
Suárez, E. G., Navarro, O. P., Zamora, M. M., Martínez, A. C. A., Villavicencio, M. G., y Toledo, D. C. (2021). Management of science and technological innovation in the chemical process industry through postgraduate activity. Universidad y Sociedad, 13(5), 65-73. https://acortar.link/xTjNsA
Tejada Estrada, G. C., Cruz Montero, J. M., Uribe Hernandez, Y. C., y Rios Herrera, J. J. (2019). Innovación tecnológica: Reflexiones teóricas. Revista Venezolana de Gerencia, 24(85). https://www.redalyc.org/articulo.oa?id=29058864011
Troise, C., Corvello, V., Ghobadian, A., y O’Regan, N. (2022). How can SMEs successfully navigate VUCA Environment: The role of Agility in the Digital Transformation Era. Technological Forecasting and Social Change, 174, 121227. https://doi.org/10.1016/j.techfore.2021.121227
Velev, M., Véleva, S., y Tsvetánova, A. (2019). Study of the determinants of the enterprise’s capacity to absorb new technologies. Ikonomicheski Izsledvania, 28(4), 97-117. https://ideas.repec.org/a/bas/econst/y2019i4p97-117.html
Wamba-Taguimdje, S.-L., Fosso Wamba, S., Kala Kamdjoug, J.R., y Tchatchouang Wanko, C.E. (2020). Influence of artificial intelligence (AI) on firm performance: the business value of AI-based transformation projects. Business Process Management Journal, 26(7), 1893-1924. https://doi.org/10.1108/BPMJ-10-2019-0411
Wang, P. (2021). A study on the Intellectual capital Management over cloud Computing using analytic hierarchy process and partial least squares. Kybernetes, 51(6), 2089-2108. https://doi.org/10.1108/k-03-2021-0241
Wirtz, B., Müller, W. M., y Langer, P. F. (2022). Quo vadis business model innovation? Bmi status, development, and research implications. International Journal of Innovation Management, 26(1). https://doi.org/10.1142/S1363919622500104
Zheng, J., y Khalid, H. (2022). The adoption of enterprise resource planning and business intelligence systems in small and medium enterprises: A Conceptual framework. Mathematical Problems in Engineering, 1-15. https://doi.org/10.1155/2022/1829347
Živojinović, I., Weiss, G., Wilding, M., Wong, J. L. G., y Ludvig, A. (2020). Experiencing forest products – An innovation trend by rural entrepreneurs. Land Use Policy, 94. https://doi.org/10.1016/j.landusepol.2020.104506
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2024 Roberto Quispe, Zarai Moreno, Greysi Julca
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.
