Integration of Process Management through Discrete-Event Simulation to Im-prove Service Quality in a Graphic Company. SCIÉNDO INGENIUM, [S. l.], v. 22, n. 3, p. 43–60, 2026. DOI: 10.17268/scien.inge.2026.03.04. Disponível em: https://revistas.unitru.edu.pe/index.php/PGM/article/view/8067. Acesso em: 26 oct. 2026.